Terms And Conditions Of Service
TERMS AND CONDITIONS OF SERVICE
Clevenard Media
Last Updated: 10 November 2026
These Terms and Conditions govern your access to and use of the Clevenard Media website, digital platforms, applications, publishing services, media content and related products and services.
Important: These Terms are drafted for Clevenard, S.L., a company established in Spain. They are intended to reflect relevant Spanish and European Union legal requirements. They should be reviewed by a qualified Spanish lawyer before publication, particularly once the company's registered address and registration details have been added.
1. Introduction and Company Information
Welcome to Clevenard Media.
These Terms and Conditions ("Terms") govern your access to and use of the Clevenard website, digital platforms, applications, publishing services, media content and related products and services (collectively, the "Platform" or "Services").
The Platform is operated by:
Clevenard, S.L., trading as Clevenard Media, a company established in Spain, with NIF B75809574.
In these Terms, "Clevenard", "Clevenard Media", "we", "us" and "our" refer to Clevenard, S.L.
The words "User", "you" and "your" refer to any individual, organisation, business, contributor, subscriber, advertiser, partner or other person accessing or using the Platform.
By accessing, browsing, registering for an account or using any part of the Platform, you acknowledge that you have read and understood these Terms.
If you use the Platform on behalf of a company, organisation or other legal entity, you confirm that you are authorised to accept these Terms on its behalf.
If you do not agree with these Terms, you must not use the Platform or its Services.
2. Eligibility and User Accounts
You must be at least 14 years old to create and manage an account independently, subject to any higher age requirements applicable to particular Services or transactions.
Users under 18 must have the permission and, where legally required, the supervision of a parent or legal guardian when using Services for which such permission is required.
We do not knowingly permit children below the applicable legal age to provide personal information or use restricted Services without the legally required authorisation.
When creating an account, you agree to:
- Provide accurate, complete and current information.
- Keep your account information up to date.
- Protect your password and login credentials.
- Notify us promptly of suspected unauthorised access.
- Avoid impersonating another person or organisation.
- Use only accounts that you are authorised to access.
You are responsible for activities carried out through your account, except where applicable law provides otherwise or the activity results from a security failure attributable to us.
We may suspend or restrict accounts where reasonably necessary because of suspected fraud, unlawful activity, security risks or breaches of these Terms. We will provide information about significant restrictions where required by applicable law.
3. Use of the Platform and Services
Clevenard Media provides a digital environment intended to support communication, information sharing, media publishing, news distribution, business visibility and engagement across different audiences and markets.
Depending on availability, the Platform may include:
- News and editorial content.
- Articles and digital publications.
- Photographs, videos and multimedia content.
- Podcasts and audio publications.
- Newsletters and digital communications.
- Advertising and sponsorship opportunities.
- Business profiles and listings.
- Subscriptions and paid digital services.
- Community participation and communication features.
- Other digital products and services.
Some features may require registration, payment, approval or acceptance of additional terms.
We may introduce, modify, suspend or discontinue features, subject to applicable law and any contractual commitments already made to users.
You agree to use the Platform responsibly and only for lawful purposes.
4. User-Submitted Content and Contributions
Users may be able to submit, upload, publish or share content through the Platform. This may include articles, photographs, videos, audio recordings, comments, news submissions, advertisements, business information and other materials ("User Content").
You retain ownership of the User Content you create or submit, subject to the rights of third parties whose materials may be included.
By submitting User Content, you confirm that:
- You own the content or have the necessary rights and permissions to submit it.
- Its submission and use do not infringe another person's rights.
- You have obtained any necessary permissions from people appearing in photographs, videos or recordings.
- The content does not breach applicable law.
- Any factual claims are presented honestly and responsibly.
You grant Clevenard, S.L. a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, display, distribute and make your User Content available to the extent reasonably necessary to operate, maintain and provide the Services you have requested.
This licence includes displaying your content to other users and distributing it through the publication and sharing features of the Platform.
The licence does not transfer ownership of your content to Clevenard.
Where you delete content or close your account, we will cease using it for the purposes of the Services where reasonably practicable, subject to legitimate retention requirements, technical limitations, legal obligations and content already lawfully distributed or shared by others.
We will not use your User Content for unrelated commercial purposes unless you separately authorise us or another agreement or legal basis permits that use.
5. Editorial Content and Publishing Standards
Clevenard Media aims to provide an environment for the publication and distribution of news, information, opinions and other media content.
Contributors, writers, journalists, publishers and other content providers are responsible for ensuring that their submissions are lawful, appropriately sourced and not knowingly false, misleading, defamatory or otherwise unlawful.
Publication of an article, opinion, advertisement or other submission does not necessarily mean that Clevenard endorses or agrees with its contents.
We may edit, reject, label, moderate, restrict or remove submitted material in accordance with our editorial standards, operational requirements and applicable law.
Submission of material does not guarantee acceptance, publication, promotion or payment.
Where content is supplied by third-party contributors or publishers, responsibility for the original material remains with the relevant contributor or publisher, subject to applicable law and any responsibility that cannot legally be excluded.
6. Prohibited Content and Activities
You must not use the Platform to publish, distribute, transmit or promote content or activities that are unlawful, fraudulent, deceptive, threatening, abusive, harassing, defamatory, discriminatory, hateful, exploitative or otherwise harmful.
You must not:
- Infringe copyright, trademarks, privacy rights or other intellectual property rights.
- Publish unlawful hate speech, threats or incitement to violence.
- Share intimate images without the required consent.
- Upload child sexual abuse material or content that exploits minors.
- Promote fraud, scams, phishing or deceptive commercial practices.
- Upload malicious software or attempt unauthorised access to systems.
- Interfere with the security or proper functioning of the Platform.
- Distribute spam or conduct unauthorised automated scraping.
- Impersonate individuals, businesses or public authorities.
- Manipulate engagement, reviews, ratings or other Platform features.
- Use the Platform for unlawful discrimination or harassment.
We may investigate suspected violations and take proportionate action, including removing content, restricting access, suspending accounts or reporting suspected unlawful activity to the relevant authorities where required.
7. Subscriptions, Fees and Payments
Certain Services or features may be offered free of charge, while others may require payment, a subscription or another commercial arrangement.
Before completing a purchase, we will provide the applicable information, including where relevant:
- The price and currency.
- Whether applicable taxes are included.
- The billing period.
- The payment method.
- The duration of the subscription.
- Whether automatic renewal applies.
- The cancellation procedure.
- Any relevant trial or promotional conditions.
You agree to pay the fees applicable to the Services you select.
Where recurring billing or automatic renewal applies, this will be clearly disclosed before you subscribe.
We will not impose additional charges that have not been properly disclosed and accepted where acceptance is required by law.
We may change prices for future purchases or renewal periods. Any change affecting an existing subscription will be communicated in accordance with applicable law and the subscription agreement.
Nothing in this section removes your statutory rights to cancellation, withdrawal, refunds or remedies under Spanish or EU consumer protection law.
8. Consumer Withdrawal, Cancellation and Refunds
Where you purchase Services as a consumer, you may have a legal right to withdraw from a distance contract within 14 calendar days, subject to applicable statutory exceptions.
The withdrawal period and procedure will be explained where required before you complete your purchase.
For digital content or digital services, exceptions to the withdrawal right may apply in certain circumstances. For example, immediate supply of digital content may affect the withdrawal right where you have expressly consented to immediate performance, acknowledged that you may lose that right and received the required confirmation.
Any exception will only apply where the legal requirements are satisfied.
Where you have a right to withdraw, you may contact us at:
info@clevenard.com
Please include your name, order or subscription reference and a clear statement that you wish to withdraw from the relevant contract.
Where a refund is legally due, we will process it within the applicable legal period and using the appropriate payment method, unless otherwise agreed in accordance with law.
Nothing in this section limits consumer rights relating to non-conforming digital content or digital services, defective services, misleading commercial practices or other statutory protections.
9. Advertising, Sponsorship and Commercial Content
The Platform may display advertisements, sponsored articles, promotional materials, business listings, partner content and other commercial communications.
Advertisers, sponsors and commercial partners are responsible for ensuring that their materials are accurate, lawful and compliant with applicable advertising and consumer protection rules.
Where content is paid for, sponsored or promotional, we will identify it as advertising, sponsored content or promotional material where required by law.
We will not knowingly permit advertising that is unlawful or prohibited by applicable law.
Any transaction or agreement between a user and an advertiser, sponsor, business or other third party is primarily between those parties.
Clevenard is not responsible for third-party goods or services except where liability cannot lawfully be excluded or where we have obligations under applicable law.
10. Intellectual Property Rights
All intellectual property rights in the Clevenard Media name, brand, logos, website design, Platform features, original materials, graphics, software, text and other materials owned or licensed by Clevenard remain the property of Clevenard, S.L. or the relevant rights holders.
Nothing in these Terms transfers ownership of Clevenard's intellectual property to you.
You may access and use the Platform for its intended purposes.
You must not copy, reproduce, distribute, modify, republish, commercially exploit or create derivative works from Clevenard-owned materials without prior written permission, except where permitted by applicable law.
Third-party names, trademarks, images, publications and other materials appearing on the Platform remain the property of their respective owners.
If you believe that material available on the Platform infringes your intellectual property rights, you may contact us at info@clevenard.com with details of the material and your rights.
11. Third-Party Services and External Links
The Platform may contain links to external websites, applications, payment providers, social media platforms and other third-party services.
These services are operated independently and may be governed by their own terms and privacy policies.
Clevenard does not control third-party websites or services and is not responsible for their availability, security, content or practices, except where liability cannot lawfully be excluded.
Your decision to access or use an external service is at your discretion. You should review the relevant third party's terms and privacy policy before providing information or completing a transaction.
Where you choose to connect to or use a third-party service through the Platform, certain information may be shared as necessary to facilitate that service, in accordance with our Privacy Policy and applicable data protection law.
12. Privacy and Data Protection
Clevenard respects the privacy of its users and recognises the importance of protecting personal information.
Our collection, use, storage and processing of personal information are explained in our Privacy Policy, which should be read together with these Terms.
We process personal data in accordance with applicable data protection legislation, including:
- Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
- Spain's Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights.
- Other applicable Spanish and EU data protection requirements.
Depending on the circumstances, we may process personal data to provide the Services, manage accounts, process payments, respond to enquiries, protect the Platform, comply with legal obligations and pursue other lawful purposes explained in our Privacy Policy.
You may have rights to access, rectify, erase, restrict or object to certain processing of your personal data, as well as rights to data portability and to withdraw consent where processing is based on consent.
Privacy enquiries may be sent to:
info@clevenard.com
You may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD), subject to its procedures and jurisdiction.
13. Cookies and Similar Technologies
The Platform may use cookies and similar technologies to operate the website, remember preferences, understand usage, improve functionality and support advertising or analytics.
Where required by law, non-essential cookies and similar technologies will only be used after obtaining the user's valid consent.
You may manage your cookie preferences through the available cookie settings on the website and through your browser settings.
Further information is provided in our Cookie Policy.
14. Platform Availability and Maintenance
We endeavour to maintain the availability and proper functioning of the Platform.
However, we cannot guarantee that the Platform will always be available, uninterrupted, secure or free from errors.
Access may occasionally be interrupted or restricted because of:
- Maintenance or upgrades.
- Technical or infrastructure problems.
- Security incidents.
- Third-party service interruptions.
- Legal or regulatory requirements.
- Circumstances beyond our reasonable control.
Where reasonably practicable, we will seek to minimise disruption and provide notice of planned maintenance where appropriate.
Nothing in this section excludes rights or remedies that cannot lawfully be excluded.
15. Data Storage and Backups
Users are responsible for maintaining appropriate copies of content and information they upload, submit or store through the Platform, particularly where such content is important to their business or activities.
We may use technical and operational measures to protect information and maintain service continuity.
However, we cannot guarantee that content or data will never be lost, corrupted, deleted or become unavailable.
Where technically possible and appropriate, we may attempt to recover information, but we do not guarantee that recovery will be successful.
This section does not affect any mandatory obligations concerning data protection, digital services or consumer rights.
16. Adult and Restricted Content
Certain areas of the Platform may contain mature or adult-oriented material.
Access to such material is restricted to individuals who meet the applicable age requirements and are legally permitted to view it in their jurisdiction.
Users must not upload or distribute content involving the sexual exploitation of minors, child abuse material or other unlawful material.
We may restrict access to, remove or report unlawful or prohibited content in accordance with applicable law.
17. Digital Services and Legal Compliance
Clevenard aims to operate the Platform in accordance with applicable Spanish and European Union legislation.
Depending on the Services provided and our role in relation to particular content or transactions, relevant legislation may include:
- Regulation (EU) 2022/2065, the Digital Services Act.
- Regulation (EU) 2016/679, the General Data Protection Regulation.
- Directive 2011/83/EU on consumer rights, as implemented in Spain.
- Directive (EU) 2019/770 on contracts for the supply of digital content and digital services.
- Spanish Law 34/2002 on Information Society Services and Electronic Commerce.
- Spanish consumer protection legislation, including Royal Legislative Decree 1/2007.
- Other applicable Spanish and EU laws.
Where the Digital Services Act applies to a particular Platform function, we will provide the applicable mechanisms for reporting allegedly illegal content and will handle notices, restrictions and appeals in accordance with the law.
Users may report allegedly illegal content or activity by contacting:
info@clevenard.com
Please provide sufficient information to identify the content, explain why you believe it is unlawful and include any supporting information available to you.
We may request further details where reasonably necessary to assess a report.
Nothing in these Terms removes any rights or remedies available under applicable law.
18. Disclaimer of Warranties
The Platform and its Services are provided subject to the rights and protections established by applicable law.
We do not guarantee that the Platform will meet every user's individual requirements, operate without interruption or error, or that all information published through it will always be complete, accurate or up to date.
Information published on the Platform may be supplied by Clevenard, independent contributors, publishers, advertisers, partners or other third parties.
Users should exercise their own judgement when relying on information or making decisions based on published material.
Nothing in these Terms excludes or limits warranties, guarantees or statutory rights that cannot lawfully be excluded or limited.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Clevenard, S.L. shall not be liable for indirect or consequential losses that are not reasonably foreseeable, including certain losses of profits, revenue, business opportunities or goodwill.
This provision does not exclude or limit:
- Liability for fraud or fraudulent misrepresentation.
- Liability for death or personal injury caused by negligence.
- Liability arising from intentional misconduct or gross negligence where it cannot lawfully be excluded.
- Liability for breaches of mandatory consumer protection rights.
- Liability for breaches of data protection obligations.
- Any other liability that cannot lawfully be excluded or limited.
Where you are a consumer, nothing in these Terms limits your statutory rights or remedies.
Where you use the Platform for business purposes, any limitation of liability shall apply only to the extent permitted by applicable law and the circumstances of the relevant contract.
20. Indemnification
Where permitted by applicable law, you may be responsible for reasonable losses, liabilities, claims and expenses arising directly from:
- Your unlawful use of the Platform.
- Your deliberate breach of these Terms.
- Your infringement of another person's intellectual property or other legal rights.
- Your submission of content that you knew or should reasonably have known was unlawful.
This provision does not apply to the extent that a claim or loss is caused by Clevenard's own negligence, breach of law or other conduct for which liability cannot lawfully be excluded.
Nothing in this section removes any mandatory rights available to consumers.
21. Suspension and Termination
You may stop using the Platform at any time.
If you have an account, you may request its closure through the available account settings or by contacting us.
We may suspend, restrict or terminate access to the Platform where reasonably necessary because of:
- A serious or repeated breach of these Terms.
- Fraud or suspected unlawful activity.
- Security risks or misuse of the Services.
- Legal or regulatory requirements.
- Conduct that creates a serious risk to other users or the Platform.
Where required by law, we will provide an explanation of significant restrictions or termination decisions and information about any applicable complaint or appeal process.
Where appropriate and reasonably practicable, we will provide notice and an opportunity to address the issue before taking action.
Immediate action may be necessary where there is a serious risk, legal requirement or security concern.
Termination does not affect rights, obligations or liabilities that arose before termination or provisions that are intended to continue after termination.
22. Changes to These Terms
We may update or revise these Terms from time to time to reflect changes in the Platform, Services, business operations, legal requirements or other relevant circumstances.
The revised Terms will be published on the Platform with an updated revision date.
Where required by law or appropriate in the circumstances, we will provide additional notice of material changes.
Where a change requires your agreement, we will seek that agreement in the legally appropriate manner.
Your continued use of the Platform after revised Terms take effect does not remove any mandatory rights you may have under applicable law.
23. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising from or relating to them shall be governed by the laws of Spain, together with applicable European Union law.
Where you are a consumer, nothing in these Terms limits the mandatory consumer protections or jurisdiction rights available under the laws of your country of residence or applicable EU legislation.
Where you are acting for business purposes, disputes shall be submitted to the competent courts of Spain, subject to mandatory rules on jurisdiction.
We encourage users to contact us first so that concerns or disputes may be considered and, where possible, resolved informally.
You may also contact the relevant consumer protection authorities or competent regulatory bodies where appropriate.
For data protection matters, the relevant supervisory authority in Spain is the Spanish Data Protection Agency (AEPD).
24. Assignment
You may not transfer, assign, sublicense or otherwise dispose of your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
We may transfer or assign our rights and obligations where reasonably necessary in connection with a business restructuring, merger, acquisition, corporate reorganisation or transfer of the relevant Services, subject to applicable law and any required user protections.
25. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable by a competent court or authority, that provision shall be modified or limited to the minimum extent necessary to make it enforceable, where legally possible.
The remaining provisions shall continue in full force and effect.
26. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy and any additional terms relating to specific Services, constitute the agreement between you and Clevenard, S.L. concerning your use of the Platform.
Where additional terms apply to a particular Service, those terms should be read together with this Agreement.
If there is a conflict, the specific terms governing that Service will take precedence for that Service to the extent permitted by applicable law.
Nothing in this section excludes any statutory rights or protections that apply independently of these Terms.
27. Contact and Legal Information
For questions, concerns, complaints or requests relating to these Terms or your use of the Platform, please contact us using the details below.
Clevenard, S.L.
Trading as Clevenard Media
NIF: B75809574
Country: Spain
Registered office: [Insert full registered business address in Spain]
Commercial Registry details: [Insert applicable registration details]
Email: info@clevenard.com
Website: https://www.clevenard.com/